Warranty Information

Last Updated: January 5, 2026

At Mike Ward’s Liberty Safes, we proudly offer high-quality safes, vault doors, and accessories from trusted manufacturers. Understanding your warranty coverage is an important part of making a confident, long-term purchase.

This page explains how warranties work, what is typically covered, and how we assist customers with warranty-related questions.

Manufacturer Warranties

Most safes and accessories sold by Mike Ward’s Liberty Safes are covered by manufacturer warranties, not by Mike Ward’s Liberty Safes directly.

Warranty terms—including length, coverage, and exclusions—vary by:

  • Brand

  • Model

  • Product category

We encourage customers to review warranty details before purchase to ensure the product meets their expectations.

What Warranties Typically Cover

While coverage varies by manufacturer, warranties often include protection against:

  • Defects in materials

  • Defects in workmanship

  • Mechanical or structural failures under normal use

Some manufacturers offer limited lifetime warranties, while others provide coverage for a defined period.

What Warranties Typically Do Not Cover

Manufacturer warranties generally do not cover:

  • Normal wear and tear

  • Cosmetic damage after delivery

  • Damage caused by misuse, abuse, or improper handling

  • Unauthorized modifications or repairs

  • Improper installation or anchoring

  • Damage caused by environmental conditions outside manufacturer specifications

Always refer to the specific manufacturer’s warranty for exact exclusions.

Fire & Theft Coverage

Some manufacturers include fire or theft-related warranty provisions, which may:

  • Cover repair or replacement under specific conditions

  • Require documentation such as fire reports or police reports

  • Have limitations based on severity or circumstances

Coverage details vary widely by brand and model.

Electronic Locks & Accessories

Electronic locks, accessories, and components may have separate warranty terms from the safe body itself.

Battery replacement, routine maintenance, and normal electronic wear are typically not covered.

Registration Requirements

Some manufacturers require:

  • Warranty registration after purchase

  • Registration within a specific timeframe

Failure to register may affect warranty eligibility. Our team can help guide you through the registration process when applicable.

Installation & Warranty Considerations

Professional installation is strongly recommended.

Damage resulting from:

  • Improper installation

  • Unauthorized movement or relocation

  • Inadequate anchoring

may void manufacturer warranties. This is why we offer professional, in-house delivery and installation services.

How Mike Ward’s Liberty Safes Helps

While we do not issue manufacturer warranties, we are committed to supporting our customers by:

  • Explaining warranty coverage before purchase

  • Assisting with warranty documentation

  • Helping coordinate communication with manufacturers when appropriate

  • Providing guidance on proper care and maintenance

Our goal is to ensure you understand your coverage and know where to turn if issues arise.

Reporting a Warranty Issue

If you believe your product may have a warranty-related issue:

  1. Contact us as soon as possible

  2. Provide purchase details and product information

  3. Document the issue with photos if applicable

We will help determine the appropriate next steps based on the manufacturer’s warranty process.

Questions Before You Buy?

We encourage customers to ask:

  • What warranty applies to this model?

  • Is registration required?

  • Are locks and accessories covered separately?

  • How does professional installation affect coverage?

Clear understanding upfront leads to long-term confidence.

Contact Us

If you have questions about warranty coverage or need assistance, please contact us:

Mike Ward’s Liberty Safes
📍 12485 Airline Highway, Baton Rouge, LA
📞 225-448-3234

Our Commitment

We believe transparency builds trust. At Mike Ward’s Liberty Safes, we’re committed to helping you understand your warranty coverage so you can protect your investment with confidence.